SureStay Plus Hotel by Best Western Brandywine Valley

I got your e-mail requesting a review. Funny, because I'm still waiting for you to return my $100.00 deposit. Which interferes with the great on-line value of my stay. Unless I'm mistaken somehow, this scam seems to be common with Hotels, like you all got the same memo. Hotels advertise one price on line, but neglect to inform customers that there's a additional fee associated with your stay, notwithstanding the (Recorded) front desk assurance that these funds will be returned, siting any incidental fees. Never, have I ever left a room damaged or stole any incidental items. In fact, I typically don't use the house provided towels, as I bring my own. Saving you time, (House Keepers) and money. If it is factual, that you're taking & keeping returnable fees, you are setting yourself up for Class Action Law Suits. Not to mention Law Violations through individual local District Justices. This is a request for you to return the fee(s) you've taken from me throughout the last 9 months. Any information received will be used for that purpose.

The rooms were clean and comfortable

That hotel is a classic design. Rooms surrounding a courtyard, pool, hot tub, kiddy pool and a dozen or more umbrellaed tables for four. Great place as long as nobody sits just outside of your room flapping her gums until 3AM....

Very good location. Rooms are bit old but clean and we get daily room cleaning service. Beds are comfortable. Breakfast is ok. Overall good stay.

A few minor issues. The AC was a bit noisy and the key card was finicky. Other than that it was fine. Housekeeping was there every day. The staff was very friendly and helpful. An excellent value.